INSTRUCTIONS for installation of PROMOTIC 8.2 system and higher

Supported platforms: OS Windows 10/8/7/Vista/XP/XPe/2003-12Server. See PROMOTIC system news.

The PROMOTIC system installation package contains all components stated in the pricelist. It is possible to use all components in the Demo/Freeware mode. In order to use all components for unlimited time in applications bigger than 30 variables it is necessary to purchase the corresponding licences.

See also :
Before the first download we highly recommend you to read the following instructions carefully.
Note: The version number of the PROMOTIC system:

The PROMOTIC system is continuously innovated by its authors. Every new version of the PROMOTIC system is marked by the number of Service Pack (this is important to know, for example, for later updates by newer versions, on technical questions, etc.). The versions of the PROMOTIC system are labeled as follows:

Promotic8.XX.YY - where "XX" is version number and "YY" is the number of Service Pack (e.g. "Promotic 8.3.15")


First installation of the PROMOTIC 8 system

With the permission level Run as administrator launch the Promotic8xxyy.msi installation file and follow the setup instructions.

Upgrade of older PROMOTIC version 8 installed in the computer

Run the Promotic8xxyy.msi installation file as Administrator. The installation program recognizes the previous version (if) installed and shows the information. By resuming the installation you upgrade the older version automaticaly.

There may be some situations when uninstallation of the older PROMOTIC version is necessary (this situation will be detected by the installation program).

The transition between PROMOTIC 6 or 7 to PROMOTIC 8

The PROMOTIC 8 installation will recognize, whether there is any previous PROMOTIC 6 or 7 version installed on the computer and offers these two options:
1) terminate the running installation, uninstall the previous version a re-launch the installation of the new version
2) or install the new PROMOTIC 8 into another installation folder (e.g. c:\Pm8). Running such installed system is described in How to install and use more PROMOTIC versions on 1 computer.

Remove the PROMOTIC 8

Select Add/Remove Programs from the menu option Start/Settings/Control Panel in OS Windows (this may differ by the OS version). From the list of installed programs select the item PROMOTIC8 and confirm it by the button. The installation program opens the window where you select and confirm the required option.

Note: During the uninstallation a box with a warning can appear (in exceptional cases) that some of ActiveX files cannot be removed from Windows registry. This warning appears when the folder of the original installation was deleted, renamed or the named file of ActiveX was deleted, moved, upgraded or registered in a different way than by means of the installation program. The warning can be cancelled without effecting the functionality of the operating system.

Running the installation process with parameters

The PROMOTIC system installation process uses the services of Windows Instaler (msiexec.exe). Therefore it is possible to run the installation or uninstallation process with paramater(s) that are supported by Windows Instaler.

For example the /quiet parameter runs the automatic hidden installation into default folder. I.e. into: ?:\Program Files\Promotic for 32bit OS Windows and ?:\Program Files (x86)\Promotic for 64bit OS Windows.

The syntax: Promotic8xxyy.msi /quiet

The complete list of parameters can be obtained by: msiexec /help

Web client installation

This installation package is needed to be installed only on the client computers, where the WEB panels are to be displayed and only those that are designed solely for MS Internet Explorer (i.e. PROMOTIC panels, that have the "Scripting language settings" configurator set to "vbscript (obsolete)"). It is not necessary to install this package for panels that are designed for other browsers (Firefox, Chrome ...).

The contents of this support pack is the independent installation of graphic ActiveX items PmTable, TrendsView and PmAxTool1.dll support. It is desiged for computers where the PROMOTIC system is not installed, but that can access the PROMOTIC web server containing the ActiveX items via the MS Internet Explorer.

Download the file, e.g. Promotic80315_WebClient.msi (Promotic801xx_InstallClient.exe) and launch it on the computer that has to be the web client. This installation performs the installation of necessary ActiveX items on the web client.

See: Configuration of the MS Internet Explorer.

Possible installation problems

Problem with Windows Remote Desktop installation

The installation of PROMOTIC HW Key driver is a part of the PROMOTIC installation process. Because the access to HW resources of the server is limited in this mode, the installa tion of this driver must be executed locally. See: PROMOTIC system and Windows remote desktop.

Tips and recommendations

We recommend the following methods for beginners to familiarize with the PROMOTIC system:
- After installation of the PROMOTIC system, look up the chapter THE PROMOTIC COURSEBOOK in the on-line PROMOTIC documentation. In this chapter the basics of working with the PROMOTIC system are described.
- When creating Your application, use the examples that are included in the system installation (they can be found in the /Pm/Examples folder).
- When working with the system, use built-in on-line PROMOTIC documentation (the context help - can be opened by pressing the F1 key).
- For people that are interested we organize trainings and seminars.
- We would be pleased to answer all Your possible questions.
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